Privacy
This privacy policy (“Privacy Policy”) covers the Sites http://www.donediet.com; http://www.donediet.org; http://www.donediet.net; (the “Site”). This Privacy Policy is incorporated into and subject to the “Terms of Use” for this Site. This Privacy Policy will fully disclose our policy about the collection, maintenance, use, disclosure, and security of personally identifiable information obtained from users of the Site. If users have questions or concerns regarding this statement, they should first contact the DONEdiet Privacy Officer by sending an e-mail to experts@donediet.com.
This Web site is secured by SSL certificate to secure the information provided by users.
1. OVERVIEW
Dietitians of New England, LLC (“DONEdiet.org”) provides the nutrition information and services to be used by Web based consumers (“Consumer Users”). Consumer Users will use membership for the purpose of managing their diet, weight, and health. DONEdiet.org collects information on its Consumer Users only as necessary to provide these services. This Privacy Policy applies to information which is identifiable of a specific individual such as a user’s name, address, e-mail address, telephone number, financial information or any other information that can be used to contact an individual (“Identifiable Information”).
2. INFORMATION COLLECTION AND USE
A. Information Collection: DONEdiet.org uses information collected at the Site from the Consumer Users solely to provide services to them.
B. Registration: In order to use the services provided through the Site, a Consumer User must first complete the registration form. During registration, a Consumer User will be required to give contact information (such as name, billing address, credit card information and E-mail address). We may use this Identifiable Information to contact the Consumer User about services on the Site for which he or she has expressed interest. Subject to the terms of this Privacy Policy, DONEdiet.org may retain one (1) copy of all of your Identifiable Information solely for its own record keeping purposes. DONEdiet.org will have no obligation or responsibility to return or provide any unidentifiable information to you.
C. Profile: We store information that we collect through cookies and log files to create a profile of our Consumer Users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user’s Identifiable Information to provide offers and improve the content of the Site for our users. This profile is used to tailor a user’s visit to our Site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties unless necessary to check your credit if you have chosen to use our services. Then we may run a credit check with your Identifiable Information. DONEdiet.org shall use Identifiable Information only in association with its operation and administration of the Site and its communications with its Consumer Users. DONEdiet.org shall maintain the confidentiality of all Identifiable Information in the same manner in which it protects its own confidential information of like kind, but in no event shall DONEdiet.org take less than reasonable precautions to prevent the unauthorized disclosure or use of your Identifiable Information. DONEdiet.org may disclose your Identifiable Information to its employees and contractors on a need to know basis provided that such employees and contractors have confidentiality obligations to DONEdiet.org. DONEdiet.org may modify your Identifiable Information such that it is not identifiable as yours, and DONEdiet.org may store, analyze, manipulate, aggregate, display, disclose, distribute, retain and otherwise use such unidentifiable information without restriction. DONEdiet.org’s obligations under this Privacy Policy do not apply to any information or data that: (a) is not identifiable as yours; (b) is or becomes entirely in the public domain; (c) was known to DONEdiet.org prior to its access to the information or data; (d) received lawfully from a third party through no breach of any obligation of confidentiality owed to you; and/or (e) created by DONEdiet.org independently of its access to or use of your Identifiable Information.
D. Cookies: A cookie is a piece of data stored on a user’s computer tied to information about the user. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. By setting a cookie on the Site, users would not have to log in a password more than once, thereby saving time while on the Site. If users reject the cookie, they may still use the Site. The only drawback to this is that the user may be limited in some areas of the Site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on the Site. See the “Profile” section.
E. Log Files: Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to Identifiable Information. We use a tracking utility called WebTrends Live that uses log files to analyze user movement. For more information on WebTrends Live, please visit their site at http://www.webtrendslive.com/privacy-policy.htm.
3. COMMUNICATIONS FROM THE SITE
A. Special Offers and Updates: We send all new Consumer Users a welcoming E-mail to verify password and username. Established Consumer Users will occasionally receive information on products or services we offer. Out of respect for the privacy of all of our Consumer Users we present the option to not receive these types of communications. Please see the Choice/Opt-out section.
B. Service Announcements: On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send Consumer Users an E-mail. Generally, Consumer Users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
C. Customer Service: We communicate with Consumer Users on a regular basis to provide requested services and in regards to issues relating to their account we reply via E-mail or phone, in accordance with their wishes.
4. INFORMATION SHARING
A. Legal Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on the Site.
A. Legal Disclaimer: We may need to disclose Identifiable Information when required by law or to comply with a current judicial proceeding, a court order or legal process.
B. Research Purpose: To better serve the health needs of our members and help them develop a healthy lifestyle for lifetime health, we may use users' information (weight loss progress, logged information, Site use) for research purposes by DONEdiet or other researchers. However, all the information is confidential, and will not contain Identifiable Information. The research will be reviewed by an Institutional Review Board or research center in advance, and the results will be shared with our members.
C. Third Party Intermediaries: We use a credit card processing company to bill Consumer Users for services. This company does not retain, share, store or use Identifiable Information for any secondary purposes.
D. Business Transitions: In the event DONEdiet.org goes through a transition, such as a merger, acquisition by another company or a sale of its assets, Consumer User’s personal information will, in most instances, be part of the assets transferred. Consumer Users will be notified via E-mail and/or prominent notice on the Site for thirty (30) days prior to a change of ownership or control of their personal information. If as a result of the business transition, the Consumer User’s Identifiable Information will be used in a manner different from that stated at the time of collection, they will be given choice consistent with our notification of changes section.
E. Choice/Opt-Out: Our Consumer Users are given the opportunity to “opt-out” of having their information used for purposes not directly related to the Site at the point where we ask for their information. Consumer Users of the Site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
F. Links: This Site contains links to other sites. Please be aware that DONEdiet.org is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave the Site and to read the privacy statements of each and every Web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Site.
G. Security: The security of this Site, and of the servers and other computer equipment used to bring you this Site, is a high priority of DONEdiet.org. We maintain this Site and all associated data with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure. We follow industry-proven security procedures such as encrypted administrative communication, restricted access to underlying machines, and firewalls at network access points. No computer system or information can ever be fully protected against every possible hazard. All employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ Identifiable Information is protected. Finally, the servers that store Identifiable Information are in a secure environment and information is moved offline on a regular basis. Identifiable Information is shared only with the Consumer User that provided us the Identifiable Information to begin with.
H. Correcting/Updating/Deleting/Deactivating Personal Information: If a Consumer User’s Identifiable Information changes (such as zip code, phone, E-mail or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that Identifiable Information. This can usually be done at the My Account page.
I. Notification of Changes: If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy on our homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. You are responsible for regularly reviewing this Privacy Policy and all such changes. Continued use of the Site after any such changes have been posted shall constitute your agreement to such changes. We will use information in accordance with the Privacy Policy under which the information was collected.